---
page_type: error
code: 11321
message: "11321: Misconfigured webhook"
level: WARNING
product: Programmable Messaging
---

## Description

You received a message to one of your Twilio numbers, but we could not send a request to your web application using your provided webhook URL because its format is invalid.

### Possible Causes

Misconfigured URL for phone number

### Possible Solutions

- Verify the URL in the Twilio Console to ensure it is correct and accessible
- Make sure you submit a fully qualified URL including: protocol (http:// or https://), hostname, file path, and properly url-encoded query parameters.
- Twilio must be able to reach this URL over the public Internet.