---
page_type: error
code: 11242
message: "11242: HTTP connection over Twilio Interconnect is not allowed"
level: ERROR
---

## Error - 11242

### HTTP connection over Twilio Interconnect is not allowed

Your account has not been enabled for HTTP connections over Twilio Interconnect.

#### Possible Solutions

- Correct the 'r' (region) parameter in the fragment part of the URL, the one after '#'. Remove those with the '-ix' suffix.
- Contact Twilio [customer support](/help/contact) to inquire further.