# Support

> \[!WARNING]
>
> AI Assistants is a [Twilio Alpha](https://twilioalpha.com) project that's in **Developer Preview**.
>
> View the [current limitations](/docs/alpha/ai-assistants/pricing-and-limits) for details about feature limits during developer preview.

If you have questions about pricing or need to exceed your account limitations, please use the [Contact Sales form](https://www.twilio.com/en-us/help/sales).

For product support or to report issues, reach out to our [Support Team](https://help.twilio.com/articles/360048500694-Contacting-Twilio-Support). Developer preview products are not covered by a Twilio SLA. Learn more about [beta product support](https://help.twilio.com/articles/115002413087-Twilio-Beta-product-support).