# Feedback Resource

This API tracks [**Human Feedback**](/docs/alpha/ai-assistants/guides/feedback) that you gather on AI Assistant responses.

## Feedback Properties

<OperationTable type="properties" data={{"type":"object","required":["id","assistant_id","session_id","message_id","text","score","date_updated","date_created"],"refName":"assistants.v1.service.feedback","modelName":"assistants_v1_service_feedback","properties":{"assistant_id":{"description":"The Assistant ID.","type":"string"},"id":{"type":"string","pattern":"^aia_fdbk_.+$","description":"The Feedback ID."},"account_sid":{"type":"string","minLength":34,"maxLength":34,"pattern":"^AC[0-9a-fA-F]{32}$","description":"The SID of the [Account](/docs/iam/api/account) that created the Feedback."},"user_sid":{"type":"string","minLength":34,"maxLength":34,"pattern":"^US[0-9a-fA-F]{32}$","description":"The SID of the User created the Feedback."},"message_id":{"description":"The Message ID.","type":"string"},"score":{"description":"The Score to provide as Feedback (0-1)","type":"number","format":"float","minimum":0,"maximum":1},"session_id":{"description":"The Session ID.","type":"string"},"text":{"description":"The text to be given as feedback.","type":"string"},"date_created":{"description":"The date and time in GMT when the Feedback was created specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.","format":"date-time","type":"string"},"date_updated":{"description":"The date and time in GMT when the Feedback was last updated specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.","format":"date-time","type":"string"}}}} />

## Track Feedback

`POST https://assistants.twilio.com/v1/Assistants/{id}/Feedbacks`

### Path parameters

```json
[{"in":"path","name":"id","description":"The assistant ID.","required":true,"schema":{"type":"string"}}]
```

### Request body parameters

```json
{"schema":{"type":"object","required":["session_id"],"refName":"assistants.v1.service.create_feedback_request","modelName":"assistants_v1_service_create_feedback_request","properties":{"message_id":{"type":"string","pattern":"^aia_msg_.+$","description":"The message ID."},"score":{"description":"The score to be given(0-1).","type":"number","format":"float","minimum":0,"maximum":1},"session_id":{"type":"string","description":"The Session ID."},"text":{"description":"The text to be given as feedback.","type":"string"}}},"encodingType":"application/json","conditionalParameterMap":{}}
```

### Track feedback on a session

Track Feedback

```js
// Download the helper library from https://www.twilio.com/docs/node/install
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = twilio(accountSid, authToken);

async function createFeedback() {
  const feedback = await client.assistants.v1
    .assistants("aia_asst_00000000-1111-2222-3333-444444444444")
    .feedbacks.create({
      score: 0.5,
      session_id: "your-session-id",
    });

  console.log(feedback.assistantId);
}

createFeedback();
```

```python
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client
from twilio.rest.assistants.v1.assistant import FeedbackList

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ["TWILIO_ACCOUNT_SID"]
auth_token = os.environ["TWILIO_AUTH_TOKEN"]
client = Client(account_sid, auth_token)

feedback = client.assistants.v1.assistants(
    "aia_asst_00000000-1111-2222-3333-444444444444"
).feedbacks.create(
    assistants_v1_service_create_feedback_request=FeedbackList.AssistantsV1ServiceCreateFeedbackRequest(
        {"score": 0.5, "session_id": "your-session-id"}
    )
)

print(feedback.assistant_id)
```

```csharp
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Assistants.V1.Assistant;
using System.Threading.Tasks;
using System.Collections.Generic;

class Program {
    public static async Task Main(string[] args) {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var feedback = await FeedbackResource.CreateAsync(
            assistantsV1ServiceCreateFeedbackRequest: new FeedbackResource
                .AssistantsV1ServiceCreateFeedbackRequest.Builder()
                .WithScore(0.5)
                .WithSessionId("your-session-id")
                .Build(),
            pathId: "aia_asst_00000000-1111-2222-3333-444444444444");

        Console.WriteLine(feedback.AssistantId);
    }
}
```

```java
// Install the Java helper library from twilio.com/docs/java/install

import java.util.HashMap;
import com.twilio.Twilio;
import com.twilio.rest.assistants.v1.assistant.Feedback;

public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);

        Feedback.AssistantsV1ServiceCreateFeedbackRequest assistantsV1ServiceCreateFeedbackRequest =
            new Feedback.AssistantsV1ServiceCreateFeedbackRequest();
        assistantsV1ServiceCreateFeedbackRequest.setScore(0.5);
        assistantsV1ServiceCreateFeedbackRequest.setSessionId("your-session-id");

        Feedback feedback =
            Feedback.creator("aia_asst_00000000-1111-2222-3333-444444444444", assistantsV1ServiceCreateFeedbackRequest)
                .create();

        System.out.println(feedback.getAssistantId());
    }
}
```

```go
// Download the helper library from https://www.twilio.com/docs/go/install
package main

import (
	"fmt"
	"github.com/twilio/twilio-go"
	assistants "github.com/twilio/twilio-go/rest/assistants/v1"
	"os"
)

func main() {
	// Find your Account SID and Auth Token at twilio.com/console
	// and set the environment variables. See http://twil.io/secure
	// Make sure TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN exists in your environment
	client := twilio.NewRestClient()

	params := &assistants.CreateFeedbackParams{}
	params.SetAssistantsV1ServiceCreateFeedbackRequest(assistants.assistants_v1_service_create_feedback_request{
		Score:     0.5,
		SessionId: "your-session-id",
	})

	resp, err := client.AssistantsV1.CreateFeedback("aia_asst_00000000-1111-2222-3333-444444444444",
		params)
	if err != nil {
		fmt.Println(err.Error())
		os.Exit(1)
	} else {
		fmt.Println(resp.AssistantId)
	}
}
```

```php
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once "/path/to/vendor/autoload.php";

use Twilio\Rest\Client;
use Twilio\Rest\Assistants\V1\Assistant\FeedbackModels;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
$sid = getenv("TWILIO_ACCOUNT_SID");
$token = getenv("TWILIO_AUTH_TOKEN");
$twilio = new Client($sid, $token);

$feedback = $twilio->assistants->v1
    ->assistants("aia_asst_00000000-1111-2222-3333-444444444444")
    ->feedbacks->create(
        FeedbackModels::createAssistantsV1ServiceCreateFeedbackRequest([
            "score" => 0.5,
            "sessionId" => "your-session-id",
        ])
    );

print $feedback->assistantId;
```

```ruby
# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

feedback = @client
           .assistants
           .v1
           .assistants('aia_asst_00000000-1111-2222-3333-444444444444')
           .feedbacks
           .create(
             assistants_v1_service_create_feedback_request: {
               'score' => 0.5,
               'session_id' => 'your-session-id'
             }
           )

puts feedback.assistant_id
```

```bash
# This endpoint is not currently supported by the Twilio CLI. You can open an issue to request it on https://github.com/twilio/twilio-cli/issues
  # For an alternative low-code solution, check out https://www.twilio.com/docs/openapi/using-twilio-postman-collections
```

```bash
ASSISTANTS_V1_SERVICE_CREATE_FEEDBACK_REQUEST_OBJ=$(cat << EOF
{
  "score": 0.5,
  "session_id": "your-session-id"
}
EOF
)
curl -X POST "https://assistants.twilio.com/v1/Assistants/aia_asst_00000000-1111-2222-3333-444444444444/Feedbacks" \
--json "$ASSISTANTS_V1_SERVICE_CREATE_FEEDBACK_REQUEST_OBJ" \
-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN
```

```json
{
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
  "assistant_id": "assistant_id",
  "date_created": "2009-07-06T20:30:00Z",
  "date_updated": "2009-07-06T20:30:00Z",
  "id": "aia_asst_00000000-1111-2222-3333-444444444444",
  "message_id": "message_id",
  "score": 0.5,
  "session_id": "your-session-id",
  "text": "text",
  "user_sid": "USaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
}
```

### Track feedback on a specific message

Track Feedback

```js
// Download the helper library from https://www.twilio.com/docs/node/install
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = twilio(accountSid, authToken);

async function createFeedback() {
  const feedback = await client.assistants.v1
    .assistants("aia_asst_00000000-1111-2222-3333-444444444444")
    .feedbacks.create({
      message_id: "aia_msg_00000000-1111-2222-3333-444444444444",
      score: 0.5,
      session_id: "your-session-id",
    });

  console.log(feedback.assistantId);
}

createFeedback();
```

```python
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client
from twilio.rest.assistants.v1.assistant import FeedbackList

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ["TWILIO_ACCOUNT_SID"]
auth_token = os.environ["TWILIO_AUTH_TOKEN"]
client = Client(account_sid, auth_token)

feedback = client.assistants.v1.assistants(
    "aia_asst_00000000-1111-2222-3333-444444444444"
).feedbacks.create(
    assistants_v1_service_create_feedback_request=FeedbackList.AssistantsV1ServiceCreateFeedbackRequest(
        {
            "message_id": "aia_msg_00000000-1111-2222-3333-444444444444",
            "score": 0.5,
            "session_id": "your-session-id",
        }
    )
)

print(feedback.assistant_id)
```

```csharp
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Assistants.V1.Assistant;
using System.Threading.Tasks;
using System.Collections.Generic;

class Program {
    public static async Task Main(string[] args) {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var feedback = await FeedbackResource.CreateAsync(
            assistantsV1ServiceCreateFeedbackRequest: new FeedbackResource
                .AssistantsV1ServiceCreateFeedbackRequest.Builder()
                .WithMessageId("aia_msg_00000000-1111-2222-3333-444444444444")
                .WithScore(0.5)
                .WithSessionId("your-session-id")
                .Build(),
            pathId: "aia_asst_00000000-1111-2222-3333-444444444444");

        Console.WriteLine(feedback.AssistantId);
    }
}
```

```java
// Install the Java helper library from twilio.com/docs/java/install

import java.util.HashMap;
import com.twilio.Twilio;
import com.twilio.rest.assistants.v1.assistant.Feedback;

public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);

        Feedback.AssistantsV1ServiceCreateFeedbackRequest assistantsV1ServiceCreateFeedbackRequest =
            new Feedback.AssistantsV1ServiceCreateFeedbackRequest();
        assistantsV1ServiceCreateFeedbackRequest.setMessageId("aia_msg_00000000-1111-2222-3333-444444444444");
        assistantsV1ServiceCreateFeedbackRequest.setScore(0.5);
        assistantsV1ServiceCreateFeedbackRequest.setSessionId("your-session-id");

        Feedback feedback =
            Feedback.creator("aia_asst_00000000-1111-2222-3333-444444444444", assistantsV1ServiceCreateFeedbackRequest)
                .create();

        System.out.println(feedback.getAssistantId());
    }
}
```

```go
// Download the helper library from https://www.twilio.com/docs/go/install
package main

import (
	"fmt"
	"github.com/twilio/twilio-go"
	assistants "github.com/twilio/twilio-go/rest/assistants/v1"
	"os"
)

func main() {
	// Find your Account SID and Auth Token at twilio.com/console
	// and set the environment variables. See http://twil.io/secure
	// Make sure TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN exists in your environment
	client := twilio.NewRestClient()

	params := &assistants.CreateFeedbackParams{}
	params.SetAssistantsV1ServiceCreateFeedbackRequest(assistants.assistants_v1_service_create_feedback_request{
		MessageId: "aia_msg_00000000-1111-2222-3333-444444444444",
		Score:     0.5,
		SessionId: "your-session-id",
	})

	resp, err := client.AssistantsV1.CreateFeedback("aia_asst_00000000-1111-2222-3333-444444444444",
		params)
	if err != nil {
		fmt.Println(err.Error())
		os.Exit(1)
	} else {
		fmt.Println(resp.AssistantId)
	}
}
```

```php
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once "/path/to/vendor/autoload.php";

use Twilio\Rest\Client;
use Twilio\Rest\Assistants\V1\Assistant\FeedbackModels;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
$sid = getenv("TWILIO_ACCOUNT_SID");
$token = getenv("TWILIO_AUTH_TOKEN");
$twilio = new Client($sid, $token);

$feedback = $twilio->assistants->v1
    ->assistants("aia_asst_00000000-1111-2222-3333-444444444444")
    ->feedbacks->create(
        FeedbackModels::createAssistantsV1ServiceCreateFeedbackRequest([
            "messageId" => "aia_msg_00000000-1111-2222-3333-444444444444",
            "score" => 0.5,
            "sessionId" => "your-session-id",
        ])
    );

print $feedback->assistantId;
```

```ruby
# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

feedback = @client
           .assistants
           .v1
           .assistants('aia_asst_00000000-1111-2222-3333-444444444444')
           .feedbacks
           .create(
             assistants_v1_service_create_feedback_request: {
               'message_id' => 'aia_msg_00000000-1111-2222-3333-444444444444',
               'score' => 0.5,
               'session_id' => 'your-session-id'
             }
           )

puts feedback.assistant_id
```

```bash
# This endpoint is not currently supported by the Twilio CLI. You can open an issue to request it on https://github.com/twilio/twilio-cli/issues
  # For an alternative low-code solution, check out https://www.twilio.com/docs/openapi/using-twilio-postman-collections
```

```bash
ASSISTANTS_V1_SERVICE_CREATE_FEEDBACK_REQUEST_OBJ=$(cat << EOF
{
  "message_id": "aia_msg_00000000-1111-2222-3333-444444444444",
  "score": 0.5,
  "session_id": "your-session-id"
}
EOF
)
curl -X POST "https://assistants.twilio.com/v1/Assistants/aia_asst_00000000-1111-2222-3333-444444444444/Feedbacks" \
--json "$ASSISTANTS_V1_SERVICE_CREATE_FEEDBACK_REQUEST_OBJ" \
-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN
```

```json
{
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
  "assistant_id": "assistant_id",
  "date_created": "2009-07-06T20:30:00Z",
  "date_updated": "2009-07-06T20:30:00Z",
  "id": "aia_asst_00000000-1111-2222-3333-444444444444",
  "message_id": "aia_msg_00000000-1111-2222-3333-444444444444",
  "score": 0.5,
  "session_id": "your-session-id",
  "text": "text",
  "user_sid": "USaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
}
```

## List feedbacks

`GET https://assistants.twilio.com/v1/Assistants/{id}/Feedbacks`

### Path parameters

```json
[{"in":"path","name":"id","description":"The assistant ID.","required":true,"schema":{"type":"string"}}]
```

### Query parameters

```json
[{"name":"Page","in":"query","description":"The page index. This value is simply for client state.","schema":{"type":"integer","minimum":0}},{"name":"PageSize","in":"query","description":"How many resources to return in each list page. The default is 50, and the maximum is 1000.","schema":{"type":"integer","minimum":1,"maximum":1000}},{"name":"PageToken","in":"query","description":"The page token. This is provided by the API.","schema":{"type":"string"}}]
```

List feedbacks

```js
// Download the helper library from https://www.twilio.com/docs/node/install
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = twilio(accountSid, authToken);

async function listFeedback() {
  const feedbacks = await client.assistants.v1
    .assistants("id")
    .feedbacks.list({ limit: 20 });

  feedbacks.forEach((f) => console.log(f.assistantId));
}

listFeedback();
```

```python
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ["TWILIO_ACCOUNT_SID"]
auth_token = os.environ["TWILIO_AUTH_TOKEN"]
client = Client(account_sid, auth_token)

feedbacks = client.assistants.v1.assistants("id").feedbacks.list(limit=20)

for record in feedbacks:
    print(record.assistant_id)
```

```csharp
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Assistants.V1.Assistant;
using System.Threading.Tasks;

class Program {
    public static async Task Main(string[] args) {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var feedbacks = await FeedbackResource.ReadAsync(pathId: "id", limit: 20);

        foreach (var record in feedbacks) {
            Console.WriteLine(record.AssistantId);
        }
    }
}
```

```java
// Install the Java helper library from twilio.com/docs/java/install

import com.twilio.Twilio;
import com.twilio.rest.assistants.v1.assistant.Feedback;
import com.twilio.base.ResourceSet;

public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);
        ResourceSet<Feedback> feedbacks = Feedback.reader("id").limit(20).read();

        for (Feedback record : feedbacks) {
            System.out.println(record.getAssistantId());
        }
    }
}
```

```go
// Download the helper library from https://www.twilio.com/docs/go/install
package main

import (
	"fmt"
	"github.com/twilio/twilio-go"
	assistants "github.com/twilio/twilio-go/rest/assistants/v1"
	"os"
)

func main() {
	// Find your Account SID and Auth Token at twilio.com/console
	// and set the environment variables. See http://twil.io/secure
	// Make sure TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN exists in your environment
	client := twilio.NewRestClient()

	params := &assistants.ListFeedbackParams{}
	params.SetLimit(20)

	resp, err := client.AssistantsV1.ListFeedback("id",
		params)
	if err != nil {
		fmt.Println(err.Error())
		os.Exit(1)
	} else {
		for record := range resp {
			fmt.Println(resp[record].AssistantId)
		}
	}
}
```

```php
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once "/path/to/vendor/autoload.php";

use Twilio\Rest\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
$sid = getenv("TWILIO_ACCOUNT_SID");
$token = getenv("TWILIO_AUTH_TOKEN");
$twilio = new Client($sid, $token);

$feedbacks = $twilio->assistants->v1->assistants("id")->feedbacks->read(20);

foreach ($feedbacks as $record) {
    print $record->assistantId;
}
```

```ruby
# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

feedbacks = @client
            .assistants
            .v1
            .assistants('id')
            .feedbacks
            .list(limit: 20)

feedbacks.each do |record|
   puts record.assistant_id
end
```

```bash
# Install the twilio-cli from https://twil.io/cli

twilio api:assistants:v1:assistants:feedbacks:list \
   --id id
```

```bash
curl -X GET "https://assistants.twilio.com/v1/Assistants/id/Feedbacks?PageSize=20" \
-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN
```

```json
{
  "feedbacks": [
    {
      "assistant_id": "assistant_id",
      "id": "aia_fdbk_#",
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
      "user_sid": "USaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
      "message_id": "message_id",
      "score": 0.042,
      "session_id": "session_id",
      "text": "text",
      "date_created": "2009-07-06T20:30:00Z",
      "date_updated": "2009-07-06T20:30:00Z"
    }
  ],
  "meta": {
    "first_page_url": "https://www.example.com",
    "key": "key",
    "next_page_url": "https://www.example.com",
    "page": 42,
    "page_size": 42,
    "previous_page_url": "https://www.example.com",
    "url": "https://www.example.com"
  }
}
```