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  • By Ted Gieschen
    How to Collect Times and Dates in Voice Calls or SMS using JavaScript How to Collect Times and Dates in Voice Calls or SMS using JavaScript

    Twilio offers a wide variety of channels you can use to connect with your customers, for example, through an SMS or Phone Call. One of the ways you can use these channels is to collect data from your customers. Depending on the type of data, this can be a complex undertaking. Collecting individual words or numbers is usually pretty straightforward. However, when asking customers to share specific Times and Dates, this can be far more complex. A typical use-case might be the scheduling of an appointment. This is especially true when allowing customers to communicate in free form (for example, “I would like an appointment next Tuesday at 3 pm”).

    In this blog, I will show you how you can extract Times and Dates during a phone call using JavaScript and serverless Twilio Functions without the need for any 3rd party integrations.

    Prerequisites

    To build this solution, you will …

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  • By Ted Gieschen
    How to send SMS from Microsoft Excel using Twilio Programmable Messaging How to send SMS from Microsoft Excel using Twilio Programmable Messaging

    Using Twilio, you can programmatically send customized SMS the way you want to, but your users may just want to send out SMS from a simple spreadsheet of their customers, without having to worry about how to program. Luckily, you can add that functionality to an Excel spreadsheet for them with Microsoft Office Scripts.

    In this post, you will learn how to build a tool to send SMS to your customers from a Microsoft Excel sheet using Microsoft Office Scripts.

    An Excel spreadsheet containing phone numbers and SMS messages. The Delivery Attempt Status column starts of empty. When the bulk SMS tool runs, status column is filled out row by row with the result of sending SMS.

    Are you using Google Sheets instead of Excel? Learn how to send SMS notifications from Google Sheets with Twilio.

    Prerequisites

    To build this solution, you will need:

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