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  • By Sebastián Jaramillo
    Phone Number Compliance is Easier with Reusable Objects Regulatory Objects

    Today, we’re excited to let you know that we’re making Phone Number compliance easier by providing a more convenient workflow to fulfill regulatory requirements. By allowing you to reuse supporting documentation and identity information, meeting regulatory requirements and keeping all your new and existing numbers in compliance is easier than ever before!

    With this enhancement, it will be much simpler for you to create Regulatory Bundles to provision new Phone Numbers. Additionally, if you have non-compliant Phone Numbers, it will be faster to bring those numbers to compliance.

    Reusing Supporting Documentation and Identity Information (Regulatory Objects)

    As you may know, Twilio’s Regulatory Compliance product enables you to fulfill regulatory requirements when provisioning Phone Numbers in regulated countries. To do so, you often must provide identity and supporting documentation to meet a country’s regulatory requirements.

    To meet these regulations, we collect customer data in the form of Supporting Document and …

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  • By Diane Phan
    Deploy a Flask App on AWS EC2 Instance - No Stress Involved! header - How to Deploy a Flask App on AWS EC2 Instance

    So you created your first Twilio app and it became a hit, great! That’s no surprise with the magic of Twilio. But wait, since Twilio is so popular, why not deploy the app to a live site so that it can live on without you having to constantly run the app on your local computer?

    Follow this tutorial to learn how to quickly deploy your functional Flask application to Amazon Web Services (AWS). Get ready to impress people with a live Twilio and Flask application on the web for free!

    Tutorial Requirements

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  • By Jesse Sumrak
    How to Get Started With WebRTC: Intro to Browser APIs WebRTC Intro

    WebRTC (Web Real-Time Communication) empowers developers to build powerful voice and video communication solutions on web pages that work across browsers and devices. No plugins necessary. Whether you're building peer-to-peer video, content sharing, messaging, or chat tools, WebRTC makes coding easy and the end experience user-friendly.

    Best of all, WebRTC is completely free. This open-source project provides the simple APIs needed to get audio and video communications working seamlessly on your web pages. Apple, Microsoft, Google, Mozilla, and Opera all support WebRTC's standardization across devices and browsers, so expect this new standard to stick around for the long haul.

    If you're looking to use WebRTC APIs for your on-page communication solutions, we'll walk you through everything you need to know. First, we'll start with common use cases and benefits, and then we'll move on to how you can get started with WebRTC in little-to-no time.

    What Is WebRTC used for? …

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  • By Chiara Massironi
    Twilio Perks for Students and Educators Now Available with GitHub Education GitHub Education Launch

    GitHub Education helps students, teachers, and schools access the tools and events they need to shape the next generation of software development. As a developer-first company, Twilio is thrilled to partner with GitHub to serve these developers in this part of their programming journey.

    Twilio & GitHub Education

    This year, Twilio launched the TwilioQuest for Education program which aims to create fun and engaging computer science learning experiences for students of any age and experience level. Through the GitHub Education partnership, both students and educators will have the ability to learn about and use Twilio's APIs when building real-life applications, and enhance their programming skills with TwilioQuest.

    Student Developer Pack

    Through the GitHub Student Developer Pack, Twilio is pleased to offer the following awesome benefits for students:

    • $50 USD in Twilio API credits
    • Exclusive in-game items in TwilioQuest

    Teacher Toolbox

    Through the GitHub Teacher Toolbox, Twilio is …

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  • By Ashley Carroll
    Getting Started with Helm: Templates and SLOs Getting Started with Helm: Templates and SLOs

    As many companies in the tech industry shift towards smaller, more independent microservices, tools like Kubernetes, Docker, and Helm are becoming essential in facilitating the development and deployment of these microservices.

    While Kubernetes is used to manage available resources and orchestrate deployments, Helm is a tool that allows developers to coordinate the information sent to Kubernetes clusters. Helm runs on top of Kubernetes and outlines how an application will be structured.

    Let’s take a closer look at Helm and its template files. You’ll want to install Helm first if you’d like to follow along and test Helm templating locally. If you have Homebrew, you can run the command brew install helm in your terminal. Otherwise, follow the Helm Installation tutorial.

    Understanding Helm Charts

    In general, Helm operates in a chart format. A chart is a collection of files in a directory that relate to some set of Kubernetes resources. …

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  • By Miguel Grinberg
    Building a Chatbot with OpenAI's GPT-3 engine, Twilio SMS and Python Building an SMS Chatbot with OpenAI's GPT-3 engine, Twilio and Python

    A GPT-3 chatbot is a software application that is able to conduct a conversation with a human user through written or spoken language. The level of “intelligence” among chatbots varies greatly. While some chatbots have a fairly basic understanding of language, others employ sophisticated artificial intelligence (AI) and machine learning (ML) algorithms to achieve an almost human conversational level.

    In this tutorial I’m going to show you how easy it is to build a chatbot for Twilio SMS using the OpenAI platform and the Flask framework for Python.

    Want to have an idea of what the capabilities of GPT-3 are? Take a look at the following interaction I had with this bot using the project we are going to build in this tutorial:

    conversion with the openai chatbot

    Introduction to GPT-3

    GPT-3 (Generative Pre-trained Transformer 3) is a highly advanced language model trained on a very large corpus of text. In spite of its internal …

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  • By Elvis Rozario
    Automatically Trigger Twilio SMS in MongoDB through MongoDB Functions Automatically Trigger Twilio SMS in MongoDB through MongoDB functions

    There are quite a few cases in an application when you want to trigger notifications to users on database changes. One of the most common examples would be updates to feeds. When a new web feed arrives in your database you would want to send a notification to your users regarding this feed.

    Usually, in an application, you might trigger an event after storing the feed in your database, which will asynchronously send a notification to your users. But is that the best solution available out there? Wouldn’t it be a lot better if you could send messages automatically when a document is created or updated in a collection, thus separating it from your business logic?

    Recently, MongoDB Atlas released MongoDB functions as part of their new collaboration with Realm. These functions currently support modern JavaScript (ES6+) syntax and execute in a serverless manner. It is part of their …

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  • By Oluyemi Olususi
    Build a GraphQL Powered API with Laravel Build a GraphQL Powered API with Laravel

    Often referred to as a platform or programming language agnostic query language, GraphQL is a comprehensive approach to guide software engineers in building data-driven applications. It is, in my opinion, the new API standard, offering client applications the flexibility to request exact data and not an entire record from the database. If you are not yet conversant with this technology or looking for simplified technical content to guide you through, you are in the right place.

    In this tutorial, you will learn some of the fundamental concepts required to build a Laravel API powered by GraphQL. This is a shift from the conventional architecture of building REST APIs, as we will take a different approach in this tutorial. To help us explore GraphQL, we will build a bookstore API with an ability to carry out CRUD ( Create, Read, Update, Delete ) operations on data, in your database.

    Prerequisites …

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  • By Tilde Thurium
    Building a telemedicine waiting room with Twilio Video Building a telemedicine waiting room with Twilio Video

    Telemedicine is rapidly changing the healthcare industry. COVID-19 concerns aside, being able to see a doctor’s face without having to commute is a game changer.

    Twilio Video allows developers to craft HIPAA-compliant telemedicine solutions that are fully under your control and tailored to your patients’ needs. Today I’ll show you how to make a telemedicine app using Twilio Video that lets you show a “virtual waiting room” where the patient can hang out until their doctor arrives. For the sake of simplicity, let’s build the front end in vanilla JS without a framework.

    At a high level, here’s the steps we’ll be following:

    • Set up a back end to control access to the application
    • Set up basic front end scaffolding
    • Build the provider experience
    • Build the patient experience

    Screenshot of a telemedicine app. The text says "Welcome to Owl Hospital Telemedicine" and there are 2 smiling, real live people video chatting.

    For impatient types who want to skip straight to the code, the whole project is on GitHub.


    • A developer environment …
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  • By Ayoyinka Obisesan
    Design a Phone Survey System with Python, Google Sheets and Twilio Design a Phone Survey System with Python, Google Sheets and Twilio

    Surveys serve as a great tool for gathering information from a sample of people and can take multiple forms but are most common in the form of a questionnaire, either written, online or over the phone.

    In this tutorial, I’m going to walk us through how to build an automated Phone Survey System which is a form of an Interactive voice response (IVR) system. An IVR system is a technology that allows a computer to interact with humans through the use of voice and DTMF tone input via the phone’s keypad. To build this application, I will be working with the Twilio Python Helper Library, the Flask framework for Python and Google Sheets. Below is a high-level overview of how the application works:

    project diagram

    For the purpose of building this application, I have selected the following three questions to include in the survey:

    1. Do you own or rent a house? …
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