What is A2P 10DLC?
Application-to-person 10-digit long codes (A2P 10DLC) are part of a broader know-your-customer effort to improve consumer trust and the ROI of business messaging. Complete the mandatory registration process to benefit from higher throughput, increased deliverability, and improved customer engagement.
The same local number—
Provide a more personalized customer experience with local numbers
Find everything for registration requirements in one place: Trust Hub
- Register with Trust Hub and apply for KYC initiatives including 10DLC and SHAKEN/STIR
- Access Trust Hub in the Twilio Console or via APIs
- Handle verification and management in one UI—no need for multiple platforms
Improve messaging deliverability and throughput
- Benefit immediately from improved deliverability over A2P routes
- Get increased throughput from 3 to 180 messages per second, depending on your Trust Score
- Deliver business messages via long code without issue or disruption
Build for today, tomorrow, and the
future of business messaging
Create lasting, trusted relationships with customers
Use Twilio’s Trust Hub and APIs to streamline your registration for KYC initiatives like 10DLC and SHAKEN/STIR. Provide the highest level of data protection with HIPAA-compliant products and privacy features like number or message redaction and Advanced Opt-Out.
Build a local experience anywhere in the world
Provide local, compliant messaging with 10DLC, toll-free, short codes, and alphanumeric sender IDs. With over 65,000 local prefixes, you have access to the largest number inventory to reach end users globally. Join the 200,000+ customers that partner with Twilio for powerful connectivity and reliable APIs to support their growth.
Connect reliably with your customers at scale
Twilio has connections across over 1,500 Tier 1 carriers globally. Our intelligent routing algorithm automatically rebalances to optimize traffic based on over 900 million data points daily to get your message delivered to customers at the right time.
A smooth transition to
a verified identity
Hear from Twilio Product and Carrier Relations leaders about what’s required and how you can register your business and your customers’ brands.
Learn about recent regulatory changes and find out what you need to do to send messages via 10-digit long codes in the U.S.
Get detailed answers to all of your questions about 10DLC and business verification in this support article.
Get step-by-step instructions to register your own business for A2P 10DLC messaging capabilities with Twilio.